Shipping:

Most orders require 24-48 hours to process. We do not process or ship orders on Saturday, Sundays or holidays. Your order will be shipped by Standard Ground unless you need the shipment faster, please email This email address is being protected from spambots. You need JavaScript enabled to view it. with any requests for faster ship times.

Shipping Methods and Costs

FREE UPS or USPS shipping on all domestic and international orders. your welcome:)

Shipment Notification

You will receive an email confirmation once your order has shipped. Information about any backordered or cancelled items will be sent in a separate email.
Ordering & Payment:

Order Status

You will be automatically updated of your order status, via email, as it changes. You will receive an order confirmation once your order has been received. You will receive a second email that includes tracking information once your order has shipped.

Payment Methods

shop-noelle.com accepts the following credit cards: Visa, MasterCard and American Express.

Using a Promotional Code

From time to time shop-noelle.com offers special discounts that can be applied to your order by using a promotional code that we provide. In order to take advantage of these promotions, you must enter the code on the Shopping Bag page and hit the “Apply” button. The discount will be applied to your order at checkout.

Sales Tax

Sales tax will be added to orders shipping to the following states: Florida.

Please note that tax calculations are based on state and county locations of the shipping address on your order. Shipments to any other state will not include tax.
Cancellations

To change or cancel your order, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

There may be some instances where we are unable to modify your order, we apologize for any inconvenience and will do our best to assist you.

Returns:

Policies

shop-noelle.com will accept unwashed, unworn or defective merchandise, with tags attached, for a refund or exchange within 7 days from the shipping date.

Items returned after 7 days may be returned for store credit only.

You must email This email address is being protected from spambots. You need JavaScript enabled to view it. for a return authorization before shipping back

All vintage items are FINAL SALE

Items marked FINAL SALE cannot be exchanged or returned at any time.

Upon the receipt of returned goods, shop-noelle.com reserves the right to deny refund if the merchandise does not meet policy requirements.

Most returns are processed within ten days of receipt of merchandise. We will send you an email confirming that your return or exchange has been processed. You may also check the status of your return by logging into your shop-noelle.com account and clicking on the Order History tab. You must be registered with shop-noelle.com to check your return status online.

Your refund will be credited back to the original form of payment used to make the purchase.

A $10.00 restocking fee will be deducted from all return refunds

Please send your returns to:
Shop-noelle
522 NE 43rd st
Oakland Park, FL 33334
Damaged Products & Shipping Errors

In the event that we processed your order incorrectly, or you received a damaged or defective item, will gladly replace or take back the merchandise for a full refund at our expense. Please contact Customer Service via email at This email address is being protected from spambots. You need JavaScript enabled to view it. prior to returning any incorrect, damaged or defective items.
Exchanges

To exchange an item, please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will assist you with your return and reorder of new merchandise. Currently we do not offer customer service via telephone.